Page Comparison

1.

MODERATE: Could affect any college.

Y

Seat Count & Hybrid Courses: For the past 6 months, we’ve been experiencing issues with how the system is not working correctly when a section is no longer being offered online and how modality changes are not reflecting correctly in the UI.

Parchment has been working on these items along with the CVC’s input.

Parchment

• Parchment has been working on these items along with the CVC’s input.

• Based on the time lapsed, we need Parchment to make progress on this and get to a resolution ASAP.A bug was found in the code. Parchment team is working to resolve

• Parchment has a fix in production and when using the Santa Ana MATH287 example as a test, they are getting the expected results. They are optimistic that this change will address many of the visibility issues, but they will continue to monitor the system as well.

• They’ve asked that we please also continue to provide specific examples of any course/section that is not appearing as expected so that they can research individual instances as we work to further refine this process. 

• After Nov 6 when the next term imports, Logan will test this to see if the issue still exists or if the fix has addressed the issues.

10/2025/23

2.

MODERATE: Could affect any college.

N

• Current issue with financial aid integration workflow on the Parchment side.

• Issue reported on Thursday, Oct 12. Meeting was scheduled for Monday 10/16 to meet with Mt. Sac to test Marker Course, but had to be cancelled due to this issue.

• Parchment holiday in Argentina (where devs are) Friday 10/13 and 10/16 so not insight into issue or ETA at this time.

Parchment

• Information from Parchment: “I was able to touch base with the team, and in checking the tests that Logan entered last week, we found that the workflow for the marker course did not trigger as we expected. We are anticipating a quick resolution, but with the holiday in Argentina today, it did not make sense to meet with the college.”

• Parchment development will be focusing on this on Tuesday, Oct 17.

• Parchment will report on what the issue and ETA.

• Parchment to report to CVC on status ASAP. This is top priority for their development team.

10/20/23