CVC-OEI


Goal: This space contains requirements and documentation for the CVC Exchange cross-enrollment platform.

For more information, contact support@cvc.edu. 


CVC EXCHANGE - ROLES & RESPONSIBILITIES


The CVC Exchange team has three main areas of focus: (1) Product, (2) Implementation, and (3) Production Support. 

The table below shows Roles & Responsibilities of the core Product and Implementation teams as well as technical vendor partners.



CVC EXCHANGE - COMMUNICATION PLAN


The table below shows Communication Channels and Team Members for the Product, Implementation, and Production Support functional areas.
Color Coding by Relevance:PRODUCTIMPLEMENTATIONPRODUCTION SUPPORT







PRODUCT TEAMIMPLEMENTATION TEAMPRODUCTION SUPPORT TEAM

Scope

Requirements, Changes, Enhancements, Solution design & architecture, Product development on API's, UICollege implementation tasks (P1 + P2), Test issues on college implementations (TICE, TICF)Production Support and Technical Support (e.g Dataport), Production issues (PICE, PICF)
Communication TypeCadenceDescription~ CVC-OEI ~ N2N ~ Quottly~ CVC-OEI ~ N2N ~ Quottly~ CVC-OEI ~ N2N ~ Quottly
PRODUCT - COMMUNICATION CHANNELS

Meetings

Daily (8:30am PST)Product Scrum~John, Amanda ~ Srini ~ James~ Mike
Weekly/As-NeededProduct Backlog Grooming~John, Amanda ~ Srini James

JIRA
BLN + BLQ + BLC


Slack Channel
#product-development


IMPLEMENTATION - COMMUNICATION CHANNELS



Meetings

Daily x 2 

(9:00am and 1:30pm PST)

P1 + P2 Scrums~ John~ Mike, Erin, Donna, Logan ~ Danielle ~ Michael

Tue + Thu (11:30am PST)


Pre-deployment and Test Issues Triage meeting

~ John, Amanda~ Mike, Erin, Donna, Logan ~ Danielle ~ Michael
VariedMeet with College on Implementation
~ Mike, Erin, Donna, Logan 
JIRA
P1 and P2 Project Kanban boards



TICE + TICF  




Slack Channel
#implementations


PRODUCTION SUPPORT - COMMUNICATION CHANNELS
Meetings

Tue + Thu (11:30am PST)

Production Issues


~ John, Amanda~ Mike, Erin, Donna, Logan~ Srini ~ James
JIRA

PICE + PICF  




Production Spot ChecksWeeklyCheck course data and seat counts

~ Logan
Zendesk (cvc.edu)DailyLogged support tickets

~ Mike, Logan



Quick navigation

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Useful links

LinkDescription
Confluence 101: organize your work in spaces

Chances are, the information you need to do your job lives in multiple places. Word docs, Evernote files, email, PDFs, even Post-it notes. It's scattered among different systems. And to make matters worse, the stuff your teammates need is equally siloed. If information had feelings, it would be lonely.

But with Confluence, you can bring all that information into one place.

Confluence 101: discuss work with your teamGetting a project outlined and adding the right content are just the first steps. Now it's time for your team to weigh in. Confluence makes it easy to discuss your work - with your team, your boss, or your entire company - in the same place where you organized and created it.
Confluence 101: create content with pagesThink of pages as a New Age "document." If Word docs were rotary phones, Confluence pages would be smart phones. A smart phone still makes calls (like their rotary counterparts), but it can do so much more than that


Tasks