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Item # | Severity Level | Escalated Y/N | Description/Risk | Owner | Mitigation Strategy | Next Step | Priority | JIRAs | Date | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
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1. | MODERATE: Could affect any college. | Y | Seat Count & Hybrid Courses/Modality Changes: For the past 6 months, we’ve been experiencing issues with how the system is not working correctly when a section is no longer being offered online and how modality changes are not reflecting correctly in the UI. Parchment has been working on these items along with the CVC’s input.
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2. | Severe: Affects Financial Aid Integration | N | Financial Aid Pilot:
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| 121/157/2324 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
3. | Users Were Not Able to Authenticate to CVC via Proxy | Yes | On Friday, Dec 15th, all student attempts to authenticate to our platform via the proxy seem to be failing. No one was been able to sign in. We've seen 100% failure rate on all attempts from every user who has tried at every college since about 6 AM Friday morning. CVC reached out to CCCTC support team but they didn’t seem to have any insight into what could be causing this as they have shared that no one else has reported any issues. However, we kept receiving a 403 Forbidden error message when we try to connect to any college via the Proxy. This is impacting both production and pilot and began failing around the same time on Friday. Whenever a user selects any college where we would normally route them to the appropriate SSO page, we instead are getting this error. https://search.cvc.edu/users/sign_in (select any college) |
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| 121/217/2324 |
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Weekly Project/Product Summary
Item # | Topic | Item Details: Weekly Activity/Decisions | Next Steps | Priority | Important Links & Documentation | Last Update Date |
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1. |
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| https://docs.google.com/document/d/1S3zLxqu6CLDmIO6Eq1YmOlo-gPG_Hwn6-lyaEiTpkQE/edit | 1/12/ |
24 | |||||||||||
2. | Weekly Error Report |
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| Below is the enrollment report for 1/ |
8 - 1/ |
14. |
18hbBR0JAJUu9Pk9dExovESEZiaXhlhhPf_QX3_EYgaI/edit?usp=sharing | 1/ |
14/24 |
3. |
Increase In SBVC Errors
We're seeing a lot of failed calls to SBVC over the recent week (e.g., <html> <head><title>504 Gateway Time-out</title></head> <body> <center><h1>504 Gateway Time-out</h1></center> </body> </html>)I sent an email to the support channel last week but most everyone is currently OOO, I put in a maintenance window until we're able to get eyes on this and have N2N resolve the connection issue?21 failed attempts submitted since 12/18 (including duplicate attempts)
Canvas Solution for ILP Colleges |
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| 1/12/ |
24 |
4. |
Financial Aid Integration
Chaffey
Mt. Sac
Long Beach
Chaffey - CVC testing with Parchment to see if issue resolved.
Mt. Sac - CVC testing with Parchment to see if issue resolved.
Long Beach - opted to not participate at this time.
CVC is looking to target another Peoplesoft college to participate in the pilot.
Status | ||||
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https://docs.google.com/spreadsheets/d/1RGR0SZg3Oxd6c3Gw0V1scKGuKGcBqIfqlOMLHy-3slM/edit#gid=0
https://docs.google.com/spreadsheets/d/1CsFUwF82NP7lFbPL5GX6RKYyx_PfhSK6yHSe26Kjw94/edit#gid=0
https://docs.google.com/spreadsheets/d/1CsFUwF82NP7lFbPL5GX6RKYyx_PfhSK6yHSe26Kjw94/edit#gid=0
https://docs.google.com/spreadsheets/d/1uQy6tAarYiZFVyZm7lWB5aeUQ7_nwfogb7-_UMOzRpk/edit#gid=0
12/15/23
5.
Canvas Solution for ILP Colleges
Database access to ILP team today
Test environment is not updated for Kern, so will work to get this updated.
Development will be done by 12/19/23.
Go live in production will happen on 12/19/23.
Kern will be configured and will go live.
Other colleges can utilize the code, but will need to be configured in the future. CVC to manage this on an ongoing basic.
Mike has another meeting to discuss testing and implementation on 12/18/23.
Status | ||||
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12/15/23
6.
Parchment Weekly Sprint Jira Status Updates
Week of January 8th, 2024:
Lane 1: Major Functional and Implementation Blockers
Cuesta Reverse Import Course Units Counts Off BLQ-845 Additional research to be completed.
Financial Aid Integration Workflow BLQ-1015 - On Hold while CVC determines which colleges will be included for next steps.
Banner-Ethos - Course Availability Impacted by Inventory Nightly Import PICF-407 - As of Tuesday, January 9th, Donna (CVC) and Courtney (Parchment) have confirmed that the courses still being hidden for Shasta College are currently transmitting a term code of 2023S which is resulting in the courses being hidden for the Spring 2024 term.
Is Parchment sourcing the Home College FAFSA school code? PICE-513 Creating a new field to store college FAFSA numbers. Additional work to be done to then display the FAFSA number instead of the current FICE number.
Lane 2: Renewal Enhancements
Financial Aid implementations - On Hold while CVC determines which colleges will be included for next steps.
CCPG Overview - BLQ-948 Parchment is adding a new field to store FAFSA code in addition to the ETrans FICE code. Once this field has been added, Parchment will populate the FAFSA code for schools based on the list provided by CVC (Donna). Parchment will also finalize changes to the CCPG when making the change to display FAFSA code instead of FICE code to the learner.
Lane 3: Prioritized Enhancements and Research
Drop/Withdrawal and Freeze Date Considerations for Financial Aid Integration Marker Courses | All SIS' and Show Withdrawn Status / First Drop Attempt in Student and Admin Dashboard - BLQ-1010 and BLQ-988 - Parchment work is still in progress.
Payment Status, Errors, and Reconciliation BLQ-724 - Researching updates to batch application status to reflect when confirming payment processing to the teaching college may have had an error.
Session Management Changes BLQ-1026 and UI Changes for Open Registration Dates and Inventory Imports BLQ-967 - Reviewing to determine next steps.
Enhanced Workflow for Late Enrollment into Courses with Prereqs & Canceling Applications Where a Prereq Check or Person Match Check is Pending and the Course Has Started BLQ-1018 and BLQ-1027 - No change.
Need Address Validation on the AER Form BLQ-1029 - Next steps to be determined.
North Orange CCD - Multiple Payment Posts PICE-504 - Parchment research ongoing.
Available Seat Filter Logic Change: Home College Courses Should Always Display Regardless of the Open Registration Date BLQ-1033 - In the queue.
Add synch/asynch (format) field to downloadable sections reports BLQ-989 - Parchment team is working on getting the Delivery Method added to the CSV download for Sections Report.
Parchment Deliverable Pending:
Enrollment Report Showing Error Messages BLQ-286 - Accessibility review is complete, report to be made available soon.
Complete application/integration diagram - BLQ-673 Diagram to be shared with CVC when available..
Additional Notes:
These CVC Q3 priorities are still being discussed by the Parchment team. Further details will be shared as they are determined.
Status | ||||
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12/21/23
7.
eTranscript Implementations & Follow up with colleges
Below is the latest updates on where we are with each college:
Barstow 10.25.23: Sean and college had a meeting to setup XAP for sending and they are currently finishing up with Parchment for testing the sending. I emailed the Parchment team so they can advise next steps.
Cabrillo CCD - 7.12.23: No cohort established yet. They are going to move to Saas....so it will be awhile before we can get them set up for sending. When their cohort is established, then Amanda to reach back out to them to start sending process. Only will do this though when they have successfully migrated to SaaS.
Compton CCD - 12.14.23 - Compton reached out and asked that we send over the XAP contract. Sean did so. They are ready to kickoff again. Amanda responded and said that I can schedule a call to go over sending and receing again when they are ready. Will wait to hear back and then will schedule.
Copper Mountain CCD (ECA) - 11.21.23 College responded with the following: Currently, we are still working on Colleague's exported file. Some fields were hard coded so we had to create data fields in Colleague to save information such as the Accreditation and FERPA information. This week we will work on including the student's courses and grades. We are making progress.
College of the Desert CCD (ECA) 12.18.23: Parchment delivered the sample transcripts to the college today. Parchment asked that the college let them know when they are done reviewing/testing so we can resume with next steps.
El Camino CCD (ECA) - 12.6.23 - Live in production for sending.
Feather River CCD (ECA) -11.2.23 - Mike advised that we need to reach out now because they are working on phase 1. AManda to reach out Monday Nov 6.
Grossmont-Cuyamaca CCD (ECA) - 11.2.23 - Amanda is waiting on Parchment to provide a list of what colleges are on robo. If they are on robo, then we need to hold off from starting.
Imperial Valley CCD (ECA) -10.25.23 - sent email to Melody and Don asking for a status update. They advised that they are now a live TC." I have circled back to Jeff about the final step needed. We have the configuration ready in both PROD and TEST to run the process and are successfully generating the XML files needed. We are at the point now where we need to move the files to a location for Don to access via SFTP, or move them to the Windows server on our end, so that Don can wrap up his piece in setting up the process to send to XAP when present. Jeff has requested that I look into a Banner baseline functionality in SHACTRL to map where XML transcripts are sent before we settle on a cron job or other external method. We are so close! Will flw up again Nov 15th if no response.
Long Beach CCD (ECA) 10.24.26 - sent email to Kyne to see where they are and to see if they are ready to go live. If no response by mid Nov, will flw up again.
Marin CCD - 5.25.23 - emailed Jon at the college and provided dates/times for us to meet to start going over the sending process for eTranscripts. Will schedule when he responds. But if he doesnt respond, no need to follow up for several months out since they have not established a cohort yet.
Merced CCD (ECA) 12.11.23: Parchment met with college and the college needs to review the new batch of samples after the PROD/INT refresh and share feedback when available. Parchment needs to notify the college when a new sample batch is ready for your review.
Napa Valley CCD - 12.14.23 - We now have the greenlight to reengage with the college to become a receiving college. AManda working with Alison to get contact names.
Palo Verde CCD - 11.2.23 - Mike said to go ahead and email them to advise them to get set up now bc they will benefit when they start because of the no fee module with Parchment.
Peralta CCD (ECA) 11.30.23: Sean and I met with Peralta and went over everything they need to do in order to build this in house. Amanda to touch base with then again on Jan 29 to see how things are progressing.
Riverside CCD (ECA) 12.11.23 - College reached out and asked Sean to send me transcripts for testing.Sean sent examples to the college."
San Diego CCD (ECA) 11.2.23 - Mike said to go ahead and email them to advise them to get set up now bc they will benefit when they start because of the no fee model with Parchment.
San Francisco CCD - 3.30.32 - live for receiving. Holding off on sending process until they are starting their implementation cohort.
San Joaquin Delta CCD (ECA) 12.18.23: Parchment sent out the following email to the college: Our team is working on samples, but has noted we've not received the directory path from Robo to your XAP directory. Once we have this info we can generate your samples. Can you share that info today perhaps if it is readily available now, or tell us when we might expect it with the holidays fast approaching?
San Mateo County CCD - 11.2.23 - Per Mike/Donna hold off on reaching out to them.
Santa Monica CCD - 11.2.23 - Per Mike- hold off on reaching out.
Shasta-Tehama-Trinity Joint CCD (ECA) -11.2.23: Met with Shasta and Mike and went over options. College is planning to go parchment for sending. They need to meet internally to get all items squared up and then will reach out to me and Mike for when they are ready. From there, I'll send an email and cal invite to Parchment to get a call scheduled.
Sierra Joint CCD - 11.2.23- no cohort established, hold off on sending until then.
Siskiyou Joint CCD (ECA) 11.2.23 - Per Mike, Amanda needs to reach out now.
Solano CCD - 11.14.23 - Parchment sent email to Solano advising they need a status update. The college emailed us back stating: "Yes – our SaaS go-live date is April 8th, 2024. As noted by Amanda, I believe we have Parchment sending on pause until we have our integrations set up for SaaS. Our new timeline to become a “Teaching” College is to be part of the Fall 2024 Cohort. Once SaaS has been implemented with the given timeline, we can revist our setup for Parchment sending. I apologize if any of these plans have changed, as I am going off my previous meeting notes documented at the time. Parchment responded that they have canceled this project and will pick it back up when they are ready.
South Orange County CCD (ECA) 12.11.23: The XAP functionality is deployed in production. The college now needs to update the WS_Customs file on the "robo", Windows Server 2019 machine, and then stop and start the 2 services to be able to populate that new field.
Victor Valley CCD (ECA) 9.13.23 - Heard from Dr. Henry and he advised that: "We finalized our ethos UAT and Production testing with Logan Murray in mid-August and are set for the next steps in the transcript implementation phase 1. I hope to meet with you for a quick chat on 1st steps. In the meantime, I will conduct a meeting for the VVC team to outline steps preliminary including a scheduling visitation with Chaffey to to discuss best practices. Amanda scheduled meeting for 9.18.23.
West Hills - 11.20.23 - Parchment advised they are on the Feb kickoff timeframe. Mike advised that works fine. Amanda to follow with Parchment in Jan to ensure still on track.
West Kern CCD (ECA) 11.2.23 - Mike advised Amanda to reach out to them now to advise Parchment plan for 2025 - it might save them time and effort.
West Valley-Mission CCD (ECA) 7.12.23 - Sent flw up email to college to check in on how things are progressing. They dont have a cohort established yet, so if no response follow up in end of Aug.
Yosemite CCD (ECA) 12.11.23 - College reached out saying they;ve made amazing progress but have run into an error they need our help with. I sent them mine and Sean's schedule this week and will schedule the meeting when they respond.
Yuba CCD (ECA) 11.21.23 - College responded and advised they are wrapping up implementation of superglue for the application, and will be transitioning to this project soon. I’m going to review the documentation we received back in May, and discuss it with Sonya and our IT team. I’ll reach out when we have questions/are ready to discuss. Amanda will reach out again in Jan 2024 to check status if no response.
Amanda and Sean to continue reaching out to colleges next week to continue getting them set up on sending and receiving.
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Tracking HC and TC transcripts here: https://docs.google.com/spreadsheets/d/1e3Nq1Kt3qACJLqN4nWfmP-mWjdgK8_fSLiQb_ufBjdE/edit#gid=48089342
/wiki/spaces/CVCOEI/pages/1749647361
/wiki/spaces/CVCOEI/pages/1731002371
Weekly Meeting Notes and Action Items will be here each week: https://drive.google.com/drive/folders/12_-PObf7ii0hgvV3g4S-EfWzUamAi8zd
Weekly Status Call Recordings Here: https://drive.google.com/drive/folders/1LF4RbCkYhAdKjPwhoEw2SdArlvo4-u9i
12/15/23
Active Production Issues
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11/30/23
Parchment Weekly Sprint Jira Status Updates | Lane 1: Major Functional and Implementation Blockers
Lane 2: Renewal Enhancements
Lane 3: Prioritized Enhancements and Research
Parchment Deliverable Pending:
Additional Notes: These CVC Q3 priorities are still being discussed by the Parchment team. Further details will be shared as they are determined. |
| 1/12/24 | |||||||||||||||
5. | eTranscript Implementations & Follow up with colleges | Below is the latest updates on where we are with each college:
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| Tracking HC and TC transcripts here: https://docs.google.com/spreadsheets/d/1e3Nq1Kt3qACJLqN4nWfmP-mWjdgK8_fSLiQb_ufBjdE/edit#gid=48089342 /wiki/spaces/CVCOEI/pages/1749647361 /wiki/spaces/CVCOEI/pages/1731002371 Weekly Meeting Notes and Action Items will be here each week: https://drive.google.com/drive/folders/12_-PObf7ii0hgvV3g4S-EfWzUamAi8zd Weekly Status Call Recordings Here: https://drive.google.com/drive/folders/1LF4RbCkYhAdKjPwhoEw2SdArlvo4-u9i | 1/12/24 |
Active Production Issues
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| 1211/209/23 |
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Jira, Description, and Status | Priority | Component | Date Started | Date Completed | ||||||||||||||||||||
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| 6.8
| Program Code |
| idP/EPPN | 4.27.23 | |||||||||||||||||||
| 4
| Student Eligibility Checker |
| Financial Aid Integration | 2.22.23 | |||||||||||||||||||
| Documentation | 12.3.21
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| Financial Aid Integration | 3.28.23 | |||||||||||||||||||
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| Financial Aid Integration | 36.8.2112/14/23 | |||||||||||||||||||||
| Financial Aid Integration | 6.12
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| Product Maintenance | 1.18.23 | |||||||||||||||||||
| Financial Aid Integration | 6.12.
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| System Enhancement | 7.26.22 | 12/21/23 | ||||||||||||||||||
6.12
| Financial Aid Integration |
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| Reverse Import | 5.17.23 | |||||||||||||||||||
11/30/
| Emails | 8/10/23 |
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| eTranscripts | 3.2.23 | ||||||||||||||||||
11/7/
| CSU/UC Student Management: Route Appropriately | 10/24/23 |
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| Error Handling | 7.5.23 | ||||||||||||||||||
| 10/10/
| Financial Aid Integration |
| ASSIST File | 7.24.23 | |||||||||||||||||||
| 10/10/
| Preferred Name |
| Student Eligibility Checker | 4.22.23 | |||||||||||||||||||
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| Email Content | 10/3/23 | 10/25/23 | Documentation | 12.3.21 | ||||||||||||||||||
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| Admin Panel/Reporting | 10/10/Financial Aid Integration | 6.12.23 | ||||||||||||||||||||
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| Prerequisites UI Messaging | 10/10/23 | 12/11/Financial Aid Integration | 6.12.23 | |||||||||||||||||||
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| Financial Aid Integration | 10/1110/23 | 11/17/23 | ||||||||||||||||||||
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| AccessibilityPreferred Name | 10/1210/23 | |||||||||||||||||||||
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| Admin Panel/Reporting | 10/10/23 | |||||||||||||||||||||
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| Financial Aid IntegrationAccessibility | 10/1612/23 | |||||||||||||||||||||
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| API Payment Processor | 10/16/2312/1410/23 | |||||||||||||||||||||
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| API Financial Aid Integration | 910/2816/23 | |||||||||||||||||||||
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| API | 9/28/23 | 10/12/23 | ||||||||||||||||||||
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| Preferred Name | 10/10/23 | |||||||||||||||||||||
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| Preferred NameCensus Date Issue | 10/1016/23 | 10/31/23 | ||||||||||||||||||||
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| Preferred NameRedirect | 10/10/2312/19/23 | |||||||||||||||||||||
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| Preferred NameWaitlist | 10/1613/23 | 12/19/23 | ||||||||||||||||||||
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| Preferred NameSeat Counts | 10/1016/23 | 12/11/23 | ||||||||||||||||||||
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| Preferred NameReverse Import | 1011/1017/23 | |||||||||||||||||||||
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| DocumentationScript update LACCD | 10/11/2312/1917/23 | |||||||||||||||||||||
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| Census Date Issue | 10/16Program Code | 7/6/23 | ||||||||||||||||||||
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| Error Messages | 10/11/23 | 11/2/23 | Sync/Asynch | |||||||||||||||||||
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| RedirectUI Language update | 1011/2321/23 | |||||||||||||||||||||
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| WaitlistAdmin Panel | 1011/1328/23 | |||||||||||||||||||||
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| Seat CountsSearch | 1006/1612/23 | |||||||||||||||||||||
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| Reverse ImportPreferred Name | 1110/1724/23 | |||||||||||||||||||||
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| Script update LACCDEPPN | 1104/1727/23 | |||||||||||||||||||||
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| Sandbox | 12/19/23 | 1/2/24 | ||||||||||||||||||||
| 10/26/23
| Admin Panel Guide |
| UI Language update | 11/18/23 |
Quarterly Dates
CVC Quarterly Dates | Parchment Quarterly Dates | N2N Quarterly Dates |
---|---|---|
Q1: July 1-Sept 30 Q2: Oct 1-Dec 31 Q3: Jan 1-March 31 Q4: April 1-June 30 | Q1: Jan 1-March 31 Q2: April 1-June 30 Q3: July 1-Sept 30 Q4: Oct 1-Dec 31 | Q1: Jan 1-March 31 Q2: April 1-June 30 Q3: July 1-Sept 30 Q4: Oct 1-Dec 31 |