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Item #

Severity Level

Escalated Y/N

Description/Risk

Owner

Mitigation Strategy

Next Step

Priority

JIRAs

Date

1.

MODERATE: Could affect any college.

Y

Seat Count & Hybrid Courses/Modality Changes: For the past 6 months, we’ve been experiencing issues with how the system is not working correctly when a section is no longer being offered online and how modality changes are not reflecting correctly in the UI.

Parchment has been working on these items along with the CVC’s input.

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-855

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyPICE-398

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyPICE-399

Parchment

  • N/A - code fix has been pushed to production.

  • After Nov 6 when the next term imports, Logan will test this to see if the issue still exists or if the fix has addressed the issues.

Status
colourRed
titleHigh

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-855

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyPICE-398

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyPICE-399

10/26/23

2.

MODERATE: Could affect any college.

N

Financial Aid Workflow Process Not Working:

  • Current issue with financial aid integration workflow on the Parchment side.

  • Issue reported on Thursday, Oct 12. Meeting was scheduled for Monday 10/16 to meet with Mt. Sac to test Marker Course, but had to be cancelled due to this issue.

  • Parchment holiday in Argentina (where devs are) Friday 10/13 and 10/16 so not insight into issue or ETA at this time.

Parchment

  • Information from Parchment: “I was able to touch base with the team, and in checking the tests that Logan entered last week, we found that the workflow for the marker course did not trigger as we expected. We are anticipating a quick resolution, but with the holiday in Argentina today, it did not make sense to meet with the college.”

  • Parchment development will be focusing on this on Tuesday, Oct 17.

  • Parchment will report on what the issue and ETA.

  • Parchment to report to CVC on status ASAP. This is top priority for their development team.

Status
colourRed
titlehigh

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-1015

10/27/23

3.

Severe: Affects All Colleges

Y: Mike brought up to Parchment

  • CVC leadership team received a lot of negative feedback on Unified Subject Search and how there are many shortcomings in the current search experience.

Parchment

  • The unified search is being shelved this year, but in advance of that... we need a functioning keyword search that performs better.

  • We need to work with Parchment to develop a timeline for development on the improved Keyword search functionality, e.g. elastic search and sunsetting Subject search.

  • Meeting scheduled on Wed, Nov 1 for CVC to discuss with Parchment.

Status
colourRed
titlehigh

Epic:

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-1000

10/27/23

...

Jira, Description, and Status

Priority

Component

Date Started

Date Completed

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLC-129

Status
colourRed
titleHigh

idP/EPPN

4.27.23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-891

Status
colourRed
titleHigh

Product Maintenance

4.1.23

10.26.23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-920

Status
colourRed
titleHighest

Financial Aid Integration

2.22.23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-952

Status
colourRed
titleHighest

Financial Aid Integration

3.28.23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-972

Status
colourRed
titleHigh

Financial Aid Integration

6.8.23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-855

Status
colourRed
titleHigh

Product Maintenance

1.18.23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-779

Status
colourRed
titleHigh

System Enhancement

8.4.23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-845

Status
colourYellow
titlemedium

System Enhancement

7.26.22

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLN-380

Status
colourYellow
titlemedium

SIS/Sandbox

3.21.23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLN-675

Status
colourYellow
titlemedium

Reverse Import

5.17.23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLN-670

Status
colourRed
titlehigh

Person Match

5.8.23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLN-664

Status
colourYellow
titlemedium

eTranscripts

3.2.23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLN-727

Status
colourYellow
titlemedium

Error Handling

7.5.23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-991

Status
colourRed
titlehigh

ASSIST File

7.24.23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLN-730

Status
colourRed
titlehigh

Program Code

6.8.23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLN-280

Status
colourRed
titlehighest

Student Eligibility Checker

4.22.23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-673

Documentation

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-948

Financial Aid Integration

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-976

Financial Aid Integration

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-977

Financial Aid Integration

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-978

Financial Aid Integration

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-995

Emails

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-961

CSU/UC Student Management: Route Appropriately

10/24/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-1008

Status
colourYellow
titlemedium

Documentation

9/14/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-1010

Status
colourYellow
titlemedium

Financial Aid Integration

10/10/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-713

Status
colourRed
titlehigh

Preferred Name

10/10/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-1009

Status
colourYellow
titlemedium

Email Content

10/3/23

10/25/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-988

Status
colourYellow
titlemedium

Admin Panel/Reporting

10/10/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-997

Status
colourYellow
titlemedium

Prerequisites UI Messaging

10/10/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-980

Status
colourRed
titlehighest

10/11/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-286

Status
colourBlue
titlelowest

Accessibility

10/12/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-724

Status
colourRed
titlehigh

Payment Processor

10/10/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-1015

Status
colourYellow
titlemedium

Financial Aid Integration

10/16/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-1016

Status
colourRed
titlehigh

API

10/16/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLC-133

Status
colourYellow
titlemedium

API

9/28/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLC-134

Status
colourYellow
titlemedium

API

9/28/23

10/12/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLN-686

Status
colourRed
titlehigh

Preferred Name

10/10/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLN-685

Status
colourRed
titlehigh

Preferred Name

10/10/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLN-681

Status
colourRed
titlehigh

Preferred Name

10/10/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLN-682

Status
colourRed
titlehigh

Preferred Name

10/16/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLN-684

Status
colourRed
titlehigh

Preferred Name

10/10/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLN-683

Status
colourRed
titlehigh

Preferred Name

10/10/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLN-761

Status
colourYellow
titlemedium

Documentation

10/11/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLN-765

Status
colourRed
titlehigh

Cencus Date IssueCensus Date Issue

10/16/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-1011

Status
colourYellow
titlemedium

Error Messages

10/11/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLQ-520

Status
colourBlue
titleLOw

Redirect

10/23/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLN-752

Status
colourRed
titlehigh

Waitlist

10/13/23

Jira Legacy
serverSystem JIRA
serverId3bc2d1ff-b4f9-313a-8d84-ca6b48c5c997
keyBLN-771

Status
colourRed
titlehigh

Seat Counts

10/16/23

Quarterly Dates

CVC Quarterly Dates

Parchment Quarterly Dates

N2N Quarterly Dates

Q1: July 1-Sept 30

Q2: Oct 1-Dec 31

Q3: Jan 1-March 31

Q4: April 1-June 30

Q1: Jan 1-March 31

Q2: April 1-June 30

Q3: July 1-Sept 30

Q4: Oct 1-Dec 31

Q1: Jan 1-March 31

Q2: April 1-June 30

Q3: July 1-Sept 30

Q4: Oct 1-Dec 31