Product Project Risks
Item #
Topic
Item Details: Weekly Activity/Decisions
Next Steps
Priority
Important Links & Documentation
Last Update Date
1.
We meet every Tuesday to discuss items that need attention, analysis, escalated, or enhanced. All recordings, notes, and next steps can be found on the running combined requirements meeting agenda.
Next meeting is 10/24/23.
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https://docs.google.com/document/d/1S3zLxqu6CLDmIO6Eq1YmOlo-gPG_Hwn6-lyaEiTpkQE/edit
11/8/23
2.
Weekly Error Report
Attached is the weekly error report.
Parchment makes contact with students to assist/guide/resolve errors.
CVC looks through all errors to ensure none out of the ordinary.
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Below is the enrollment report for 11/13-11/19.
https://docs.google.com/spreadsheets/d/19ZFctcAPzbiNz9e9PasvxiFWdNln4P1_6Lc4roqvmcY/edit?usp=sharing
11/12/23
3.
Financial Aid Integration
Chaffey
Mt. Sac
Long Beach
No change since last week.
Chaffey - CVC testing with Parchment to see if issue resolved.
Mt. Sac - CVC testing with Parchment to see if issue resolved.
Item # | Severity Level | Escalated Y/N | Description/Risk | Owner | Mitigation Strategy | Next Step | Priority | JIRAs | Date | |||||||||||||||||||||||||||||||||
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1. | SEVEREMODERATE: Affected all students who dropped a course | Y | An overnight Parchment process has triggered drop notification emails to be sent out to ALL students who dropped in the last term, i.e. nearly 2000 students. To make matters worse, it appears the notifications would have also gone out to all FA directors at all colleges since they receive a notification when a cross-enrolled student drops the class | Parchment | TBD - Meeting scheduled 11.14.23. | CVC drafted email and Parchment to send out advising colleges and students of issue and to disregard the email only Banner-Ethos Colleges | Y | We're running with about 1/4 of our inventory is hidden, which is preventing cross-enrollments into those colleges, so our numbers are going to be lower for enrollments in spring term than we had initially thought. | Parchment | Parchment advised they are working on this and we are discussing the following options:
From there, we have the option to change the Banner Ethos colleges to reverse import. |
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Parchment advised they are working on this and we are discussing the following options:
From there, we have the option to change the Banner Ethos colleges to reverse import. CVC is doing full analysis for all Teaching Colleges. 11https:/14/23 | 2. | MODERATE: Affected only Banner-Ethos Colleges | Y | We're running with about 1/4 of our inventory is hidden, which is preventing cross-enrollments into those colleges, so our numbers are going to be lower for enrollments in spring term than we had initially thought. | Parchment | /docs.google.com/spreadsheets/d/1FNjb8gbgbC80ZCEwuRp0D69TUme0nhYMw1LQLnYfHqM/edit#gid=0
| 11/17/23 | ||||||||||||||||||||||
2. | MODERATE: Could affect any college. | Y | Non-resident tuition policies not rolling over term to term - College of the Canyons reported that their non-resident tuition policy, which was set for Fall 2023, did not rollover to Winter 2024. | Parchment | TBD |
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| 11/17
https://docs.google.com/spreadsheets/d/1FNjb8gbgbC80ZCEwuRp0D69TUme0nhYMw1LQLnYfHqM/edit#gid=0
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3. | MODERATE: Could affect any college. | Y | Non-resident tuition policies not rolling over term to term - College of the Canyons reported that their non-resident tuition policy, which was set for Fall 2023, did not rollover to Winter 2024. | Parchment | TBD |
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colour | Red | title | highSeat Count & Hybrid Courses/Modality Changes: For the past 6 months, we’ve been experiencing issues with how the system is not working correctly when a section is no longer being offered online and how modality changes are not reflecting correctly in the UI.
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11/14/23
4.
MODERATE: Could affect any college.
Y
Seat Count & Hybrid Courses/Modality Changes: For the past 6 months, we’ve been experiencing issues with how the system is not working correctly when a section is no longer being offered online and how modality changes are not reflecting correctly in the UI.
Parchment has been working on these items along with the CVC’s input.
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Parchment
N/A - code fix has been pushed to production.
Testing in progress.
CVC will provide results ASAP
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Parchment
N/A - code fix has been pushed to production.
Testing in progress.
CVC will provide results ASAP
Status
4.
MODERATE: Could affect any college.
N
Financial Aid Workflow Process Not Working:
Current issue with financial aid integration workflow on the Parchment side.
Issue reported on Thursday, Oct 12. Meeting was scheduled for Monday 10/16 to meet with Mt. Sac to test Marker Course, but had to be cancelled due to this issue.
Parchment holiday in Argentina (where devs are) Friday 10/13 and 10/16 so not insight into issue or ETA at this time.
Parchment
N/A - testing in progress
Testing is in progress at CVC.
Goal is to schedule calls to set up marker courses week as soon as all testing passes/works as expected.
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11/10/23
5.
MODERATE: Could affect any college.
N
Financial Aid Workflow Process Not Working:
Current issue with financial aid integration workflow on the Parchment side.
Issue reported on Thursday, Oct 12. Meeting was scheduled for Monday 10/16 to meet with Mt. Sac to test Marker Course, but had to be cancelled due to this issue.
Parchment holiday in Argentina (where devs are) Friday 10/13 and 10/16 so not insight into issue or ETA at this time.
Parchment
N/A - testing in progress
Testing is in progress at CVC.
Goal is to schedule calls to set up marker courses week as soon as all testing passes/works as expected.
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11/10/23
6.
Severe: Affects All Colleges
Y: Mike brought up to Parchment
CVC leadership team received a lot of negative feedback on Unified Subject Search and how there are many shortcomings in the current search experience.
Parchment
CVC leadership escalated that we need a functioning keyword search that performs better.
Parchment heard our feedback and the criticism from the colleges and provided the following: Courtney met with Jason and shared our concerns and frustrations regarding the search functionality. “While I do not have answers for you at this time, it is an on-going discussion, and we will be able to speak to a general path forward during our quarterly meeting next week. In that discussion, it would be helpful to hear your viewpoints on what user journeys the search should focus on. In other words, who is searching and why? That discussion is part of figuring out how best to make search work better.
Additionally, we are continuing to work on being able to better log changes in the system, and when there are interruptions in the nightly imports. I will continue to share more details as I am able. “
This feature has been turned off in staging.
Parchment is waiting on CVC green light to turn off in prod. Mike, Donna, Amanda working together on this decision to ensure nothing will break if we turn this off in production.
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Epic:
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11/10/23
Weekly Project/Product Summary
| 11/15/23 | ||||||||
5. | Severe: | Y |
| CVC | TBD | TBD | 11/17/23 |
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Weekly Project/Product Summary
Item # | Topic | Item Details: Weekly Activity/Decisions | Next Steps | Priority | Important Links & Documentation | Last Update Date | |||||||||||||||||||||||||||||||||||||||||||||||||||||
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1. |
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| https://docs.google.com/document/d/1S3zLxqu6CLDmIO6Eq1YmOlo-gPG_Hwn6-lyaEiTpkQE/edit | 11/8/23 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
2. | Weekly Error Report |
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| Below is the enrollment report for 11/13-11/19. https://docs.google.com/spreadsheets/d/19ZFctcAPzbiNz9e9PasvxiFWdNln4P1_6Lc4roqvmcY/edit?usp=sharing | 11/12/23 | |||||||||||||||||||||||||||||||||||||||||||||||||||||
3. | Financial Aid Integration |
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| 11/12/23 | |||||||||||||||||||||||||||||||||||||||||||||||||||||
4. | Canvas Solution for ILP Colleges |
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5. | Parchment Weekly Sprint Jira Status Updates | Not provided by Parchment this week. We’ve asked for Parchment to provide the details for this week. |
| https: 11/20/ docs.google.com/spreadsheets/d/1_0Vpb9_dQUHQEE-K8VQZALeCi82OjrtIz9O02hX6DNs/edit#gid=507028274https://docs.google.com/spreadsheets/d/1RGR0SZg3Oxd6c3Gw0V1scKGuKGcBqIfqlOMLHy-3slM/edit#gid=0 23 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
6. | Increase in 500 Errors in MIS Applications | Parchment brought to our attention that there is an uptick in 500 server errors when sending shared applications across multiple colleges beginning 10/04. |
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Latest spreadsheet with errors in the last 7 days: https://docs.google.com/spreadsheets/d/ 1CsFUwF82NP7lFbPL5GX6RKYyx_PfhSK6yHSe26Kjw94/edit#gid=0https://docs.google.com/spreadsheets/d/1CsFUwF82NP7lFbPL5GX6RKYyx_PfhSK6yHSe26Kjw94/edit#gid=0 13wgztDQdo1KnLMVVzRZNnmt-_lKG7G-DyvNhBn5Ne4A/edit#gid=1206532879 | 11/12/23 | 4. | Canvas Solution for ILP Colleges |
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| 11/12/23 | 5. | Parchment Weekly Sprint Jira Status Updates |
| 11/20/23 | 6. | Increase in 500 Errors in MIS Applications |
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Latest spreadsheet with errors in the last 7 days: https://docs.google.com/spreadsheets/d/13wgztDQdo1KnLMVVzRZNnmt-_lKG7G-DyvNhBn5Ne4A/edit#gid=1206532879 | 11/12/23 | 7. | eTranscript Implementations & Follow up with colleges | Below is the latest updates on where we are with each college: Barstow 10.25.23: Sean and college had a meeting to setup XAP for sending and they are currently finishing up with Parchment for testing the sending. I emailed the Parchment team so they can advise next steps. Cabrillo CCD - 7.12.23: No cohort established yet. They are going to move to Saas....so it will be awhile before we can get them set up for sending. When their cohort is established, then Amanda to reach back out to them to start sending process. Only will do this though when they have successfully migrated to SaaS. Compton CCD - 9.7.23 - On hold until CVC/Compton determine specifics and timelines for new N2N API Integrations for P1 and P2. Copper Mountain CCD (ECA) - 10.24.23: sent email to college to follow up and see how they are progressing. If not response by Nov 15th, will flw again. College of the Desert CCD (ECA) 11.13.23: Scheduled XAP communicator install call for 11.14.23. Todd at Parchment asking for College to provide location of their directory. El Camino CCD (ECA) - 11.8.23: Latest update from PArchment... I believe Parchment needs El Camino to confirm that the upload directory is the same in production as in the test environment. C:\XAPCOM\CCCTRAN\Tobe-Uploaded\. Assuming it is and there are no new questions about the PDF transcripts, yes, following today's call we should be live in production for sending. Feather River CCD (ECA) -11.2.23 - Mike advised that we need to reach out now because they are working on phase 1. AManda to reach out Monday Nov 6. Grossmont-Cuyamaca CCD (ECA) - 11.2.23 - Amanda is waiting on Parchment to provide a list of what colleges are on robo. If they are on robo, then we need to hold off from starting. Imperial Valley CCD (ECA) -10.25.23 - sent email to Melody and Don asking for a status update. They advised that they are now a live TC." I have circled back to Jeff about the final step needed. We have the configuration ready in both PROD and TEST to run the process and are successfully generating the XML files needed. We are at the point now where we need to move the files to a location for Don to access via SFTP, or move them to the Windows server on our end, so that Don can wrap up his piece in setting up the process to send to XAP when present. Jeff has requested that I look into a Banner baseline functionality in SHACTRL to map where XML transcripts are sent before we settle on a cron job or other external method. We are so close! Will flw up again Nov 15th if no response. Long Beach CCD (ECA) 10.24.26 - sent email to Kyne to see where they are and to see if they are ready to go live. If no response by mid Nov, will flw up again. Marin CCD - 5.25.23 - emailed Jon at the college and provided dates/times for us to meet to start going over the sending process for eTranscripts. Will schedule when he responds. But if he doesnt respond, no need to follow up for several months out since they have not established a cohort yet. Merced CCD (ECA) 11.7.23 - Jeanette sent over errors. Parchment advised they will look into those and let us know next week on status. Napa Valley CCD - 2.8.23 - CVC not reaching out to college any further until CVC leadership advises to do so. Palo Verde CCD - 11.2.23 - Mike said to go ahead and email them to advise them to get set up now bc they will benefit when they start because of the no fee modelue with Parchment. 7. | eTranscript Implementations & Follow up with colleges | Below is the latest updates on where we are with each college:
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| Tracking HC and TC transcripts here: https://docs.google.com/spreadsheets/d/1e3Nq1Kt3qACJLqN4nWfmP-mWjdgK8_fSLiQb_ufBjdE/edit#gid=48089342 /wiki/spaces/CVCOEI/pages/1749647361 /wiki/spaces/CVCOEI/pages/1731002371 Weekly Meeting Notes and Action Items will be here each week: https://drive.google.com/drive/folders/12_-PObf7ii0hgvV3g4S-EfWzUamAi8zd Weekly Status Call Recordings Here: https://drive.google.com/drive/folders/1LF4RbCkYhAdKjPwhoEw2SdArlvo4-u9i | 11/3/23 |
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Q2 Sprint Priority Items
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Jira, Description, and Status | Priority | Component | Date Started | Date Completed | ||||||||||||||
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| idP/EPPN | 4.27.23 | |||||||||||||||
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| Product Maintenance | 4.1.23 | 10.26.23 | ||||||||||||||
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| Financial Aid Integration | 2.22.23 | |||||||||||||||
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| Financial Aid Integration | 3.28.23 | |||||||||||||||
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| Financial Aid Integration | 6.8.23 | |||||||||||||||
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| Product Maintenance | 1.18.23 | |||||||||||||||
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| System Enhancement | 8.4.23 | |||||||||||||||
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| System Enhancement | 7.26.22 | |||||||||||||||
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| SIS/Sandbox | 3.21.23 | |||||||||||||||
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| Reverse Import | 5.17.23 | |||||||||||||||
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| Person Match | 5.8.23 | |||||||||||||||
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| eTranscripts | 3.2.23 | |||||||||||||||
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| Error Handling | 7.5.23 | |||||||||||||||
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| ASSIST File | 7.24.23 | |||||||||||||||
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| Program Code | 6.8.23 | |||||||||||||||
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| Student Eligibility Checker | 4.22.23 | |||||||||||||||
| Documentation | |||||||||||||||||
| Financial Aid Integration | |||||||||||||||||
| Financial Aid Integration | |||||||||||||||||
| Financial Aid Integration | |||||||||||||||||
| Financial Aid Integration | |||||||||||||||||
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| CSU/UC Student Management: Route Appropriately | 10/24/23 | 11/7/23 | |||||||||||||||
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| Documentation | 9/14/23 | |||||||||||||||
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| Financial Aid Integration | 10/10/23 | |||||||||||||||
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| Preferred Name | 10/10/23 | |||||||||||||||
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| Email Content | 10/3/23 | 10/25/23 | ||||||||||||||
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| Admin Panel/Reporting | 10/10/23 | |||||||||||||||
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| Prerequisites UI Messaging | 10/10/23 | |||||||||||||||
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| 10/11/23 | 11/17/23 | |||||||||||||||
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| Accessibility | 10/12/23 | |||||||||||||||
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| Payment Processor | 10/10/23 | |||||||||||||||
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| Financial Aid Integration | 10/16/23 | |||||||||||||||
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| API | 10/16/23 | |||||||||||||||
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| API | 9/28/23 | |||||||||||||||
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| API | 9/28/23 | 10/12/23 | ||||||||||||||
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| Preferred Name | 10/10/23 | |||||||||||||||
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| Preferred Name | 10/10/23 | 10/31/23 | ||||||||||||||
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| Preferred Name | 10/10/23 | |||||||||||||||
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| Preferred Name | 10/16/23 | |||||||||||||||
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| Preferred Name | 10/10/23 | |||||||||||||||
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| Preferred Name | 10/10/23 | |||||||||||||||
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| Documentation | 10/11/23 | |||||||||||||||
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| Census Date Issue | 10/16/23 | |||||||||||||||
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| Error Messages | 10/11/23 | 11/2/23 | ||||||||||||||
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| Redirect | 10/23/23 | |||||||||||||||
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| Waitlist | 10/13/23 | |||||||||||||||
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| Seat Counts | 10/16/23 |
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